Welcome to the Zetsylook FAQ page! 💬 Here, we’ve answered some of the most common questions to make your shopping experience seamless and enjoyable. 📧 If you don’t find your answer here, feel free to contact us at [email protected]
❓ 1. What is Zetsylook’s main product?
👕 Zetsylook specializes in premium 3D Hawaiian shirts designed to enhance your style with beauty and personality — perfect for casual wear, beach outings, and gifting.
📅 2. How long has Zetsylook been in business?
Zetsylook was founded on January 7, 2017, and we’ve been proudly delivering high-quality 3D Hawaiian shirts ever since.
⏱️ 3. What are your order and delivery timelines?
🕔 Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
🛠️ Handling Time: 1–2 business days (Monday–Friday)
🚚 Transit Time: 3–5 business days (Monday–Friday)
📦 Estimated Delivery: 4–7 business days based on customer location
🚛 4. Do you offer free shipping?
✅ Yes! We provide free shipping on all orders — no minimum required.
🔁 5. What is your return and exchange policy?
🗓️ We accept returns and exchanges within 30 days of delivery. 📬 Returns are handled by mail with no restocking fees, and 💸 refunds are issued within 5 business days of receiving the returned product.
💳 6. What payment methods do you accept?
We accept:
💳 Credit/Debit Cards: American Express, Mastercard, Visa, Discover, Diners Club
💼 Digital Wallets: Apple Pay, Google Pay, PayPal, Shop Pay, Venmo
📦 7. Can I track my order?
Absolutely! Once your order ships, we’ll email you a tracking number so you can monitor your delivery.
🆕 8. Are the products new?
Yes! All our products are brand new and go through a quality inspection before being shipped.
🔄 9. How do I initiate a return or exchange?
Simply email us at 📧 [email protected] with your order details and reason for the return/exchange. 📋 Our team will guide you through every step.
🚫 10. Do you charge restocking fees for returns?
Nope! ❌ No restocking fees — ever.
📦 11. How is my 3D Hawaiian shirt packaged?
We use eco-friendly, durable packaging to protect your shirt and reduce environmental impact. 🌿
🌐 12. Can I place an order outside of regular business hours?
Of course! Our website is open 24/7, so you can shop anytime, anywhere.
