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What makes a good photo?
1. Make sure your photo has good lighting – enough to see the details, but not so much that it is too bright to see. Darker photos make it hard for our designers to capture the details.
2. A head-on shot is preferred. Make sure that you get the full face or pattern in the photo, for example the face have to include the ears and forehead. If we can only see half of the face or the photo is taken from the side, only half of the face will be on your product!
3. Avoid blurry photos – the higher the clarity of the photo, the better. Remember that the photo will be shrunk down, so some subtle features may not be seen as clearly in the final product.
Not sure if an image works? Email us and ask, we can help!
Can I upload something other than a person, dog, or cat?
Does it have a face? If so, we can print it! We love critters of all types. While some of our designs are specific to humans, dogs, and cats, we have tons of fun, printed designs for you to choose from and purchase.
Can I see a proof of how my product will look?
Unfortunately, we can’t provide a proof before ordering because our designers have to personally set up your image and crop out your images but rest assured that if there are any issues, we’ll send you an email for a new image.
Do you edit the photo for me? What can the graphic designers do?
We edit the photo for you! We can use your images to make a repeating pattern, remove backgrounds, isolate a subject, add text, add colors, make image black and white, or help you choose a layout. Just send us a high-quality, head-on photo.
I love my design. Is it possible to order the same one again in the future?
We keep all customer files submitted to us, so if you would like to order another print that we’ve previously created, just use your order # as a reference and we can look it up for you!
I have a different photo question?
Our priority is to make you happy — reach the customer service team 24/7 and they will do whatever they can to help you with any problem or questions you might have.